World-First Cognitive Analytics
for 100% Complete Customer Intelligence

Not Your Ordinary Customer Analytics.

Ipiphany™ uses i³ Cognitive Computing to make the sheer scale, complexity, and completeness of your analysis possible. Only Ipiphany™ simultaneously analyses all your customers structured and unstructured data, finding previously undetectable patterns and uncovering precise, unbias and meaningful insights you can trust and act on.

 

Machine Learning

Automatically discovering and filtering the most important patterns with respect to your business objectives.
 

Semantic Understanding

Ensuring important patterns and themes don't go undiscovered through encoding the meaning of words
and themes.

Theme Extraction

Expose the ‘unknown-unknowns’ through automated discovery of themes and concepts never previously identified.

Natural Language Processing

Going beyond keywords to understand what people really mean - automatically discovering and extracting domain-specific concepts and relationships.

Industry & Company Ontologies

Accurate and accelerated understanding through specialist ontology and taxonomy referencing.
 

Statistical Significance Testing

Confidently report the resulting patterns and insights by knowing they are statistically representative.

 

More Precise Than Text Analytics.         More Relevant Than Sentiment.

 

Instant Customer Analysis without the Analyst

ANALYZE MULTIPLE DATA SOURCES SIMULTANEOUSLY

Recover exponentially more value from your existing customer platforms and data sources by using all your data, regardless of source - customer narratives, customer data, transactional data.

360 Degree Analytics Made EASY 

 Complete Analysis and familiar functionality combined.

 

        4 Steps to Your Best Customer Decisions Ever.    

IMPORT YOUR DATA
Simply choose your Excel
or CSV file.

CHOOSE YOUR TARGET
Select an attribute you want to influence or improve and press go.

SEE AND UNDERSTAND
Understand and build on only the most impactful insights. Avoid distractions and un-actionable themes.

LET YOUR EXPLORERS EXPLORE
Give analysts the time and power to explore analysis, not data. Find even more opportunity hiding in plain sight.