About us

Auckland based and globally inspired, the 40 strong team at Touchpoint Group have since 2001 developed an enviable reputation in delivering enterprise grade software platforms that maximise the value and monetisation of customer engagement. In 2014 under the eyes of the world's tech media it embarked on project 'Radiant', its pioneering mission to develop cognitive analytics software to exponentially increase the capacity and capability of organizations to transform and achieve competitive advantage through precise, real time insight driven strategy and decision making.

A world first integration of machine learning, text analytics and natural language processing gave birth to Ipiphany™. The journey has only just begun but with Ipiphany™ and its underlying i³ Relevance technology, never before has organizations been able to leverage their customer's structured and unstructured customer data more quickly or more precisely to direct transformative high value decision making

With over 20 years of working in the digital world, everything in our DNA is 'customer'. Our experience over this time gives us the expertise to extract maximum value from customer data for our clients.

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